T.F.
Don't wash too much or it will get worse!
My daughter 15 (on 12/27) uses Clinique Acne wash products. We have been very proactive since she was about 10 which includes a yearly trip to Dr. Allen Menter (one of the greatest). She uses Duac on a daily basis for prevention. Her skin is flawless.
On occasion when a zit comes up, she uses witch hazel (dries it up quickly) and one of the best things she has used is a little dab of toothpaste.
I just read in Cosmo magazine yesterday a tip for the holiday season if a zit comes up....it said to take an aspirin, crush it, mix with a dab of water and honey to make a paste and put it on the zit.
I hope some of these ideas help you in some way. Good luck.