C.H.
I'm going to Sona Spa at 121 and Legacy. I really like their staff. The sales and desk people are friendly and helpful. The technicians are wonderful at making "small talk" to try and distract you during the process. They've always been gentle, patient, and understanding.
I've never had a problem getting an appointment. However, I can't give you a whole lot of info on price since the package I received was a gift from my husband, and the staff put "do not discuss price--gift!" all over my file!
I do know that retreatments (or, touch-ups) after your allotted number of treatments are something like $50 per session. And, once you purchase a package, you receive discounts on future packages.