We were working with Dr. Jain, who is Scoccia's partner at UIC, but we recently switched to Dr. Ralph Kazer at Northwestern Memorial Faculty Foundation.
While we didn't have any issues with Dr. Jain's expertise, we didn't like how inaccesible he was (always had to go through the nurse), I didn't like Dr. Jain's nurse at all (not responsive, would never follow-up on my calls/requests despite reassuring me she would), and every office visit took about 3.5 hours (most of it spent waiting). When it took him a month to finally get back to me on a question that took 3 minutes to answer, we decided to switch. And the only reason he finally called back is because we let his nurse know we were switching to a different RE.