E.S.
Hi! Love, love, love ING. We started with savings accounts ten or so years a go and got a checking account soon after they offered them I have NO cons to offer. We have never had a problem. The one time our card was compromised (by Restaurant Depot) they sent us a new card and protected our account before we even knew we had a problem. Our other card did nothing even though they had been notified by RD until we told them the card had been compromised and used. The absolute best part is everyone that answers the phone is polite and helpful! ALWAYS!!! Did I say they have been trouble free?? Finding an ATM is wonderfully easy. Not paying fees is great. Oh, and the overdraft fee free thing is a lifesaver. Give it a try and you will soon be saying goodbye to your regular, money grabbing bank!