C.,
Not all Army Doctors are bad, like Beth infers. My husband's current assignment requires us to use a non-military doctor. And there are both good and bad civilian doctors on both sides of the fence.
Did you see the same pediatrician/family practice doctor at every visit? If you did you can request a different PCM. You can even request to an appointment with the doctor who is the head of the clinic.
Insist on a referal to an ENT. Also, ask the ENT if you should get the OTC ear drops available with your self-help card from the hospital pharmacy. But go see the ENT first and ask him if using them would be a cure or cause more problems for your son.
Take all of your concerns in writing so you can make sure you show them the written history of what has been going on, who you have seen when, and what medicines he has taken, if you remember this. If you don't remember every visit, check out your son's records and write down his history using his records as a reminder, and then return his records. If Ft Stewart has gone electronic already and doesn't have everything in hard copy ask for an electronic copy of his records through the FOI office/patient assistance office. Yes this looks to be redundant since the Army ENT has access to all of your son's records but it will help remind YOU what your son's medical history is when you are talking to the
ENT. Also, they may give you a referral to an off-post ENT who will be seeing your son's records for the first time at his visit. You don't want them to miss reading something.
Good Luck at your son's ENT visit!