Kate had some good info!!
I used to work as an infant care giver in daycare. Daycares have to abide by the state minimum standards. Part of that is the teacher to child ratio. Also in the state minimum standards it states times outs should be 1 minute per year of life. A child should not be left awake in a crib for a certain length of time (up to 30 minutes) or left in a highchair for a certain length of time.
The guidelines for discipline also state:
There must be no harsh, cruel, or unusual treatment of any child. The following types of
discipline and guidance are prohibited:
(1) Corporal punishment or threats of corporal punishment;
(2) Punishment associated with food, naps, or toilet training;
(3) Pinching, shaking, or biting a child;
(4) Hitting a child with a hand or instrument;
(5) Putting anything in or on a child’s mouth;
(6) Humiliating, ridiculing, rejecting, or yelling at a child
(7) Subjecting a child to harsh, abusive, or profane language;
(8) Placing a child in a locked or dark room, bathroom, or closet with the door closed;
and
(9) Requiring a child to remain silent or inactive for inappropriately long periods of time
for the child’s age.
To me calling a child "bad" would fall into the harsh language category. I do not believe this is appropriate behavior for the care giver.
Daycares are also required to have background checks on all employees AND continuing education for each employee. Each employee is respionsible for completing a certain number of hours of continueing education each year.
On this site you can read the state minimum standards that all Texas daycares must abide by. Each employee is required to read this and take a test when they are hired.
http://www.carecourses.com/StatePages/Texas_Daycare_Train...
If you educate yourself on this info, then you can ask the right questions, or when speaking with the director you will know exactly what to tell her.
There are many great daycare centers that are dilligent in following these guidelines, but many are not!