My mother in-law just bought a new fridge and hates it with a passion. It is the freezer on the bottom type and the French doors on the top style. The side holder compartments are awkwardly spaced and she can't adjust them and she also doesn't like how the shelves are laid out in the fridge part.
Just make sure that the side compartments work for what you would put in there-like a tall ketchup bottle, dressings etc...
I never would have thought of that-I would just be looking at the nice new shiny fridge-lol but now that she hates her it makes me look at it in a whole new way :)
She also does not like the freezer on the bottom because of the fact that you can't access the bottom without moving everything around. And I totally get it-I went to give her a little pint of Culver's ice cream and put it on top and the thing wouldn't close then until I moved it way over to the middle. A pint mind you-pretty small thing.
I have a side by side-just FWIW.