Dear K.,
IF, not legally on the leaase agreement they cannot made her legally responsible. Believe me it will not stand up in court. You need to talk only to apartment owner corporate office regarding this matter. It would be a good idea to continue staying in the apartment. Rental management are very clever in what they think they can get away with if you do not no your legal rights and laws. You research the laws in your state for rental agreement. But, it is important to read and understand the rental agreement or take to a attorney to explain it to you. If, you do not have money to do so, you might want to hire someone from consultants advice from Legal Aid. But, whatever you decide
be sure of your rights. No legal agreement with her signature- your are not responsible person.
I just helped a friend in California with a similar case. The first thing you need to do to clear your grandma Credit with the management is as follows:
(1). Find your Grandma Lease agreement
(2). Locate property management in which
the lease is own by. Try in make contact by telephone first.
(3). Write property owner a formal dispute letter state why your grandma does not own payment, but if owned payment, if no excutive of estate appointed let them know you are just trying to respond to her business mail. And send them by fax Death certificate immediate. Provide them with all necessary information regarding her financial situation.
(4). Attach your Grandma Death certificate to the letter & necessary document to show financial status
(5). Let them know you are just a concern presentive of the family (member) whom would like to clear up the matter, and not the responsible party of concern. And you only want to provide them with information to closed their files.
Wait for a reply, so you will be able to take your next step in fixing this issues appropriate.
They will be glad to speak to you on this matter.
But, you do not have to obligate yourself, its is not your past due bills, its your deceased bills.
Please speak in a confident matter, so they can receive you as someone whom is just trying to help assist them. It is extremely important to let them tell what is needed, but at all cost do not tell you it's your bill or responsiblity. Collector are just doing there job, but if they become rude and unable to talk to. Just call back at another time. That is why you should write first. Remember, you do not have to do them this favor of speaking to them on your grandma's behalf to clear up this deliquent account that is still present on their record. So, you can afford to be calm, they only want to result too.
Good lucky K. K.
May God provide with the knoweledge to endure this task with easy!
S. A.