I was just feeding my son a jar of natures goodness macaroni beef, purchased at wal-mart, and at the bottom of the jar was a little black bug. I was shocked and grossed out to find this after I just fed the majority of the jar to my baby. Anyone know who I can contact about this? I would greatly appreciate any info.
I would start by calling the 800 number on the jar and make a formal complaint. Contacting walmart probably won't get you too far.
Whenever you have a problem with a product you should always contact the manufacturer of said product.
As for contacting the retailer - they may replace the product or they may refer you to the manufacturer - either way if the manufacturer is not notified they cannot check on their quality assurance program.
Before you pick on a retailer for being indifferent or "in it for the money" you need to realize that some suppliers require that returns and quality issues be handled through them and not through the retailer. I am not saying the original poster was talking down about the store, it just seemed to be a common theme in the responses.
Most products have contact information on their packaging to address quality concerns and if not you can look them up on the internet and find their customer relations information.
wal-mart and the manufacturer (sp?)
There should be a Questions or Concerns number on the back label of the jar....probably tiny print under the Nutrition Facts, I would call that number and let them know. If I were you I would demand my money back, even though one jar is not a huge cost.
On a side note, that is not the worst thing your child is ever going to eat, my now 3 year old used to literally hunt crickets and get them into his mouth before I could get them away from him, and one time all I got was a back leg because he already had it mostly swallowed. I can't name the amount of weird stuff my boys have managed to eat because of the hand to mouth stage....lol
I would contact both the manufacturer and WalMart. Gross!
S.,
Yes, this is gross but like someone else said, the bug is as sterile now as the food. Just wait until your child starts eating live bugs off the floor...my daughter loved crunching on crickets.
As far as what to do, call the company directly. There should be a customer # on the jar somewhere. Don't even bother with WalMart as they are just in it for the money. Chances are, if you take the jar to customer service it will just wind up in the claims department and nothing will be done.
K.
Not knowing how far you want to take this you can begin with calling the company that manufactured the food product and you can all the food and drug company. I am sure you can find an association that will take up your cause in the blue pages of your phone book.
I would keep the jar with the bug in it. You can always call the media!
S.,
If you will look on the jar there should be the contact information for the manufacturer. You can also contact the WalMart store where you bought the product and they may be able to contact the rep for the company and have him call you.
We found a bug in a can of green beans my son ate and I went to the website and clicked on the customer service link and let them know what we found and they sent us coupons worth $25 to buy their product and let us know that they would investigate the problem.
J.
Eek. You must feel appalled! But here's the good news: jarred baby food is exposed to such prolonged high temperatures that, as long as the bug got in earlier than the very end of the process, it is just as sterile as the rest of the contents of that jar.
If it were me, what I'd be most concerned about is what is in that meat. There are so many problems with meat that I can only barely begin at this late hour. One of my biggest concerns is that one standard industry practice is feeding livestock the slaughtered sick animals of every agricultural variety (cows eat chickens, chickens eat cows, turkeys eat pigs, pigs eat cows, they all eat their own sisters, brothers and cousins...all highly unnatural, of course). This includes tumors, infested sores, etc.), animal waste, and almost across-the-board genetically modified feed such as GMO corn and soy. Called Roundup Ready Corn and Roundup Ready Soy, these crops have been genetically engineered to survive massive, ongoing doses of herbicides throughout the growing life of the plant. Don't believe for a second that they take the time (money, resources, etc.) to wash the pesticides off of the feed before the animals eat it. Not only that, but these pesticides bio-accumulate, particularly in the fats and liver of the animal throughout its life. The longer the life of the animal, the more these toxins accumulate. Then there is the problem of interfering with the genetic integrity of an organism. Most people don't want to eat these things. I feel especially concerned about (and am doing my best to avoid) feeding them to my baby. High-temperature processing by the baby-food companies doesn't make it any safer; the same is true for the pesticides; in fact, exposing them to such high temperatures might render them even more dangerous).
As you might guess, I'm a vegetarian. But don't discount what I say, thinking that I say these things because I'm a vegetarian. It's really the opposite. I'm a vegetarian because I started reading about these things, was horrified, did further research and found even more things to reaffirm that meat is the last thing I want to eat if I want to be healthy (or to consider myself a compassionate person, or an environmentalist - start looking into how they treat the animals, and what animal agriculture does to the environment, and you will be similarly horrified; check out websites like compassionatecooks.com, www.all-creatures.org/cva/ and cok.org to find out more).
Anyway, you will do far better for yourself financially, and for your son's health, to just feed him mashed-up, unsalted versions of what you make for your family. You will know exactly what goes into it. It's easy, cheap, and so much healthier for him! Get a copy of Super Baby Food by Ruth Yaron (couple of bucks on amazon.com for a used one) to learn everything you need to know for providing him with an optimal, balanced diet. She also has tons of tips for money-saving tips, party favors, keeping babies and toddlers eating, and keeping it as nutrient-dense as possible when they start getting picky and eating less than you thought possible for sustaining life ;)
L.
There's a contact link on the Nature's Goodness website
http://www.naturesgoodness.com/contactus.php
Return it to the store or contact the company for a refund.
I agree that you should contact the manufacturer. Just call the 1-800# on the side of the jar. Wal-mart won't do much for you, so I wouldn't bother with them.
