My question, was this behavior appropriate? I understand my daughter was running around and I could have made more of an effort to "control" her.
Thursday, I went to get a TB test, as was required by my new employer. I was told that when I came back in two days after the injection, to tell the front desk worker what it was for and they would quickly bring me back to read it and it would take no longer than 5 minutes. "Great,"I told her as I paid and left. Saturday, when I returned around 11:00, I brought my 3 year old daughter with me thinking we would stop in for a few minutes, go grab a bite to eat, and then I would take her home and put her down for a nap. I was asked to have a seat and my daughter and I began conversing with a lady whose grandchild attends the same day care as my daughters. After about 10 minutes, my daughter walks over to look at something and trips on a ceramic fish on the floor, near the children's center, and it falls over and breaks. We immediately apologize and when I was called back to speak with the doctor, I was going to apologize again and ask for a bill. Thankfully no one was hurt. After another 10 minutes go by, my daughter is getting restless and I was not very prepared with snacks or anything, so she began running over to the children's center to look at a book, then run over to me to tell me what she saw. There was one other gentleman in the waiting room with us. After waiting for approximately 25 minutes total, the door flies open, and the nurse practitioner points her finger at my and yells, "you need to leave. That child has already broken an object and is running around causing chaos. This is unacceptable and you need to leave these premises NOW." She then slams the door and walks off. Naturally I was mortified, embarrassed, and upset. I paid for the item and asked if I was going to get my reading. I was told yes and to wait, again. Thankfully my friend was gracious enough to help me with my daughter, seeing how distraught I was. They called me back and 5 seconds later I was out. Come to find out, this nurse practitioner that yelled at me owned the business!
My husband called to investigate the situation further since I came home in tears and our call was returned by the woman's husband. His focus was completely on the fish, though my husband kept trying to question him about his wife's behavior. He also asked if there was any way I could speak with her to discuss the situation and get an apology and I would apologize for our behavior as well but that was not going to happen. He did say she may write a letter but that was about all we could get. Should I be upset because I can't seem to stop playing this over and over in my head and I get so worked up every time.
And now my eyes are rolling back so far in my head I'm seeing July.
Yep, Bug's right... summer's too long. Looks like Lame Troll City here this weekend.
Ya know the problem with making stories up? It produces logic errors. In other words the story does not logically flow. After having four kids you start to spot a lie in your sleep.
Remember when trolling that we are adults who have worked for a very long time and know what tests an employer does or does not require and how the test is given.
Please find a new hobby, read a book, prepare for the next school year.
1 - Just no. I don't believe it.
2 - If someone wanted to get rid of me that badly they can give me my blasted test results already and be done with it. They get what they want when I get what I want.
3 - A ceramic fish - on the floor - where anyone can trip and fall on it - in a doctors waiting room? Not likely. Too easy to break and all they need is someone to get hurt on it and they could be sued. Doctors are not that dumb.
4 - Yes kids like to play and it's hard for a 3 yr old to sit still but running around in a dr's office is such a great way to pick up germs - I use to bring a book with me everywhere and read quietly to my son - he loved stories. Half the time if there were any other kids waiting they'd sit nearby so they could hear the story too.
I'm on the businesses side on this situation.
Okay, here's my thought. You allowed your 3 year old to run amok, she broke an item by doing this and you still allowed her to run amok?
You are the mother. You should have picked your child up and sat her in your lap until she could calm down and get control of herself. She was totally out of control. You needed to leave a long time before you did.
I think the business owner should have handled it better but still, you allowed your child to be a problem instead of taking control of her.
Your child didn't have a snack, she didn't have anything with her to distract her. You could have gotten a toy from the play area and sat her in your lap playing with her, you could have read her a book.
You allowed her to run around and didn't try to make her mind. What do you expect a child with no boundaries and no teaching of how to act in a business to act?
It's your job to manage her, she's 3, you can pick her up and make her do what ever you want her to do, she's only going to get much much much worse if you don't take some parenting classes and learn how to teach her what is right and wrong behavior.
But it comes down to this, you thought her actions/behaviors were okay?
Obviously you need to learn what is proper behavior outside of your home.
I just don't believe this story. Nurse practioners don't own these kinds of businesses. The item that your daughter supposedly broke would not have been "paid for".
We don't like trolls on this board. Like Flaming Turnip says, after having enough kids, we know better.
So ready for summer to be over.
I would write a review of her business. Yes, your child broke something, but if it was that fragile it should not have been on the floor to begin with. She was rude and unprofessional.
So, this was some kind of health center or lab with a waiting room? They furnished it with breakable items on the floor near a children's play area? They told you it would be a brief wait and it turned into more than that. Okay, wait times can fluctuate, but the problem is that they put breakables on the floor, and then came out and humiliated you?
I'm not sure I would not have offered to pay for anything - it's not like you were in a store and your daughter was grabbing things they sell to others. It's not like she was climbing through the reception desk window and being in an "off-limits" area and destroying computers. It's not like she climbed on chairs and knocked over the lamps. And I'm not sure that the front desk was prepared with prices of waiting room items or that they would know how much to charge you.
The owners were out of line. They may have thought you might sue them for your daughter's injuries and so they panicked and blamed YOU for the episode.
I'd chalk it up to crazy behavior, perhaps a reflection on their business financial situation, and let it go. You could also inform your employer's HR department of the incident and suggest that they use another place for testing, or at least advise people not to take their children with them because it's not a childproofed environment. If you're really motivated and can't get past this, you can report this lab or doctor's office to the state regulating agency and ask for an investigation, suggesting that the waiting room is not safe and that they are charging people for decorative items that are damaged. Depends on how involved you want to get.
But it's not you!
I know where I wouldn't be going back to.
Without being there it's hard to say, but something valuable doesn't belong in a waiting room where there is bound to be children because accidents do happen. If your DD really was as tame as you say, then find the sites with her on them and write a review about the situation. That will get their attention.
Stay away from inner city free clinics??
I think either the nurse practitioner was a bit over the top, or you have not done a good job of really explaining your child's behavior.
Thoughts I had were: 1) if your child were running back and forth, why didn't it occur to you to move over closer to the children's area to curtail the running?
It does get frustrating when you are trying to conduct business and you have kids running around. In my office, we have some child psychologists and speech therapist in the rear of the building. It does get annoying when their parents don't make them sit down.
I understand that 3 year olds are just that - 3 years old. I also KNOW that if mom puts in the time and makes the effort, a 3 year old CAN behave in a doctor's office.
So , I think you were both wrong. I also think it was over the top to expect you to pay for something that was broken completely by accident and that it's not very wise of them to have things on the floor. It is a medical office, right? You'd think they would know better than to have ceramic statutes on the floor.
But I also think it was over the top for your hubby to call and to expect an apology. It's not like this is your regular MD so who really cares after you left.
