I've done this before... do NOT... I repeat DO NOT CLOSE THE ACCOUNT!
Call them and work out a deal, it's not necessary to pay someone to do this for you. Save your money and be gutsy!!!
With the cards I've had and paid off here's what I've found... you can settle a MUCH lower figure when you tell them... "I want to pay off this card today, IN FULL, so I need you to drop the finance charges... give me a figure and I'll see if it's to my liking." [have a fair figure in mind before you phone].
Note: if you've owed them money for a long time and have not paid them a cent or just a teeniest amount irregularly be REAL gutsy! I've done this on behalf of people I know.
For example, one person owed $1,200 for years... while I spoke to the collections dept. of their credit card holder I behaved as if "I" held all the cards. Meaning I dickered with them.
Do NOT tell your story to them, do NOT beat around the bush. Just get straight to the point...
I started out by saying... "I'd like to see this get resolved today. How much does Ms.___ owe you right now?" pause ..."ok, that's the figure I see on her last statement. I plan on paying this account off entirely today. What's the price?"
The woman said they'd go down to $1,000... to which I said.. "HA! $1,000... I don't think so... I'll give you $300 right now... do we have a deal?" Don't be afraid to be gutsy!
She asked me to hold while she checked with her supervisor. She came back with a $800 deal. To which I said, "naaah, that's just not even close. Come back to me with a significantly lower figure, otherwise I'm just going to get off the phone without this ever being resolved and before I change my mind about paying this off."
We agreed on $500. And the $500 was paid on the spot - they'll ONLY make a great deal like that if you plan on paying then then and there - but you've gotta be gutsy.
In order to get the lowest possible figure from them you will have to be prepared to make that full payment right there on the spot [pay over the phone]. No, they won't let you mail in a check/MO at a later date at your convenience.
Afterwards... and this is what the "Smart Woman" will do... once a month buy $20 worth of groceries and pay the card off every single month. Never use the card for anything else at all - you want to use it as a tool that works for you rather than against you.
If you cannot afford $20, then make a $5 or $10 purchase on it per month (this is only AFTER you have a zero balance)... do you know what will happen as a result of doing that... your FICO score is going to go way up over time. So, if you have a shabby credit score you will be able to whip that baby right back into shape - easily and all by yourself.
Notes on "closing a credit card"
When you 'close' a credit card account it counts as points "against" you on your FICO score, meaning it will drive your score down. A FICO score is what everyone uses these days to determine: a.) how high or low a risk you are, b.) how much they will charge you in interest, c.) it combined with your income determines how high a credit line a lending institution will give you.
You do want to maintain a good credit score/rating as this will be what institutions, homes/apartments who do 'credit checks', and even some types of jobs, - they will look at this when they do a credit report.
A FICO score is what determines how much a lending institution will charge you in interest. When your FICO score is low you are charged a higher interest rate. The higher your FICO the lower your interest.
FICO scores of 700 or higher mean you get a super low interest rate (let's say when you buy a home)
FICO scores of 600 or less... mean you'll be paying 20% or higher interest rates, and the only lending institution who will give you a loan is... well, one of those institutions who are folding as we speak and you'll be stuck with a 'balloon' and shortly thereafter file bankruptcy.
A tip for those looking to buy a house: ONLY take a loan that has a fixed interest rate for the duration of the loan... which by the way should only be for a max of 15 years. If you can't easily afford a 15 year mortgage on the income you have right now then you need to look for a less expensive house. Don't let your lender or real estate agent get you to go your max... it will make your life hell, especially with the economic climate we're looking at right now.
Anyway...
Suze Orman is the best when it comes to all types of financial advice http://suzeorman.com
I'm thinking that Suze may even be a regular on Oprah these days??? If she is, I HIGHLY recommend tuning in.
Suze also has her own TV program, see listings here
http://www.suzeorman.com/igsbase/igstemplate.cfm?SRC=MD01...
Her books are widely available and I highly recommend picking up one. You can learn so much from simply watching her show or reading her books - a very inexpensive way to learn how to get a grip on your finances and plan ahead.
I hope this helps... I want to see all of you happy, wealthly and SMART : )
ALSO.... for those who either pay their credit card off each month or if you carry a small balance and pay more than the minimum due... call your credit card once or twice a year and say... "I want a lower interest rate than what I currently have." Some years they might not lower it... but over time they will. And when you do this, insist that it be a "FIXED" rate. You "can" get your interest rate down to 7 - 10%... if you're good about paying and if you keep at it. Like I said... be gutsy!