C.D.
Directv is now with AT&T. We just switched over last month from Comcast who we've been with for YEARS. Frustrated with the same thing, that good deals can only go to new customers. They didn't even care to try to keep us when I asked what we could do to add some services for a good rate until I called to officially cancel once AT&T was set up. I knew we were overpaying with Comcast, but dreaded changing email and all. The first year rates on bundles are EXCELLENT and even full price is cheaper than comparable full price at Comcast by about $5/month, so very comparable. Our next door neighbors have had Directv and AT&T for years and years and have always been happy with it. They were going to change to comcast and said that was just a joke, since the comcast people coming out didn't even know what they were doing (on top of what they dealt with, Comcast accidentally disconnected ours for a week when they installed the next door neighbors...didn't even give us a discount for the days of service lost and weren't able to get out to fix THEIR mistake for several days while we went without service for that time!) Getting started was a bit of a pain since we weren't in the AT&T system for dsl, so that took a while to switch over, but their customer service still in talking with a couple ignorant reps was TONS better than comcast. Comcast never really seemed to care about it taking a week to address issues while AT&T/Directv could get a tech out within 24 hours. As far as phones, we had just cell phones for about 8 years and just now went back to having a land line soon after we changed to smart phones with the whole data package. We had a third cell phone as a spare for when we had a babysitter, backup for my home business, one that was always in the same place so all would know where it was in case of emergency and such and the $40/month it became for the third non-used backup cell-phone to have all those features that went unused was just way overkill. So we went for the land line as the cheaper, more practical for us option. But the 8 years we had just cell phones worked just great. Never had a problem with it at all. We've been with USCellular (formerly primeco) all that time and it's been fabulous in terms of service and price. Now we just have a phone number that if we can pass it on to somebody else, we get out of the contract we had (of course that was the ONLY one of the 3 still under contract, oh well). Best wishes to you in deciding, I know how frustrating it can be, having just done all those comparisons!