Hi P.,
I don't know where your friend lives, but in the western suburbs there is an organization called LADSE. I think it stands for The Lagrange Area Department of Special Education ###-###-####. They do all the evaluations for about a dozen communities around here. Even if she is not in their district, they can direct her to where she should go for a special needs evaluation. That would be the 1st step. Once she has had the kid diagnosed, then she needs to look at the Wrights Law books (Special Educaton Law, by Peter? Wright). Those clearly outline what services her child is entitled to BY LAW, and what to ask for when she goes through the IEP (individualized education program)process with LADSE and the Special Ed representative from her school district.
Evaluations from organizations like LADSE are either free or very low cost, I believe, because I think they are part of the state education program and funded by tax dollars.
Do not EXPECT the school to go out of their way to get the child the services he or she needs. As great as it is that there are so many gifted and caring educators working to help kids learn, there are quite a few, especially district heads that have an incentive to limit the funds spent on special ed. This can have catastophic impact on an entire district, by limiting available classes, services and therapists to kids that really need these things. She should expect that what they will offer her will be in their best interest.
She needs to learn how to fight for getting whatever is most appropriate for her childs needs, as defined in the IEP. The IEP is GOD, if the therapist says the child needs 'x' and you know, because it's your kid, that he need 'x+y' then speak UP, and get them to explain how they determined that they think he only needs x and not y, and fight if it makes sense to you. Pick your battles and remember it is about getting your kid the right kind of help. If it doesn't make it into the IEP, school does NOT have to give it to him.
This is where, if she had the money, an INDEPENDANT evaluation is great because it is impartial. Remember, the therapists that do his evaluation though the school districts, are like contract workers. They don't work directly for the school, but they have to work AT the school, and the district folks can request,or deny that only certain therapist work at their school. Office politics CAN have an influence on how accurately they evaluate a child if the safety of their job is threatened by a district culture that has 'other' priorities.
Just read the Wright's Law books, and know that if the child needs help, they have to give it to him. It just might not be easy, especially if the needs are mild. Because the kid is too normal to be with really needy kids, but he's too slow to stay with the normal ones. (please pardon my use of behavioral descriptors).
Anyways, this should get her started. I wish her, and you, well.
Keith.