M.A.
As a daycare provider myself here is my input. It is sooooooo hard to find a reliable, dependable and nurturing person who not only has experience but passes all the background checks and fingerprinting. I am a 14 capacity daycare and my mother was my assistant for 3 years. Unfortunately at some point her back and joints were just not allowing her to help with the kids. She asked if I could find a assistant and she would help in emergency cases. It took forever but I found a wonderful hispanic woman who was wonderful with the kids. She spoke little english and after a while many of my 3 year olds understood and spoke spanish along with there english. Unfortunatly when the bus strike happen I had to let her go because she came from L.A. via bus which was her only form of transportation. I do want to say that when I brought in a new child I introduced my assistant to all my parents. If I was not able to introduce the assistant at that time I did explain in full detail about my assistant. In my daycare I have a picture of my assistant with a little paragraph under her picture with some information about her. This way everyone is familiar with her. Your daycare provider should explain the procedure to new clients if she is away the assistant will be there and to explain she speaks little or no english. That way you have the choice to continue putting your child in that daycare or look elsewhere. I would say that just because she speaks no english is not something to pull your child out of daycare. So many people now a days are bilingual that if there was an emergency I am sure she would be able to communicate.
Now on the other hand I would be concerned that she did not communicate the assistant situation with you. If I showed up to my daycare and found a woman I did not know who could not talk to me, that would be a serious issue. Also the sleeping situation....the child does need a consistant spot to sleep everyday. It does take a week or so for both the provider and the baby to adjust to each other and to get into the groove of the schedule of the daycare. I have had infants come into my daycare and the moms say they sleep 2 hours. In the beginning sometimes they are off schedule sleeping and eating, but after a week or so they should be either back to normal or adjusted to the daycare schedule.
I would have one more serious talk with her and tell her your child needs one spot to sleep and you want to see it. Also tell her if there is anything else you need to know so there are no more surprises. If another surprise comes up again that is important I would pull your child.
M.