First and foremost, you are the parent, you set the guidelines. Parenting your children is disciplining (no i don't mean hitting). The term discipline means - a system of rules of conduct or method of practice - so PRACTICE being the parent you want around your child. If they are doing something you don't like tell them what you DO like. You are the guide, the role model, the final decision.
It is very simple. It may not be easy, but it is simple. You state in a very clear tone, "we do not do that in our family. Are you part of this family? Fine then we don't do that (whatever the behaviour is). If you want something, need something are upset about something we discuss it, we don't (whine, be disrespectful whatever the behaviour) in this family. So in this family we discuss what we want. Are you part of this family? Great, then let's discuss it. Do you need a minute to think about what you want to say? (Give her the opportunity to calm down and formulate his thoughts)"
Be firm, but not mean. Be straight, no guesswork on her part. There are no consequences (you have already seen how timeouts don't work), just facts. In this family we do this, and this is what we don't do. Fact. No story, no explanation, no variations.
The other day we were at a friends place visiting. I told both my daughters we needed to leave by 6:30 to get home in time for my conference call at 7 PM. I said: We will say our good byes at 6:20 and be in the car, backing out of the driveway before 6:30. Tonight I have a conference call and we will be home in time, alright? Everyone agreed. At 6:10 I reminded them we had to leave in 10 mins. My daughter's friend said, "Can Taylor Rae stay and play longer and my mom will drive her home?" Taylor Rae answered and said, "nope, we can't". I didn't have to say anything. It was already decided earlier.
Some might argue for negotiation skills...seizing the opportunity, but you know what, there are some non negotiables. Brushing their teeth is a non negotiable, drinking their nutritional shake in the AM is a non negotiable, getting in the car so that I was on time for my team call...a non negotiable. They know the rules, they know their boundaries and we never have or will have the whining, the disrespect etc.
You have to be consistent and persistent. No they will "never learn"....neither have we as adults...If you don't believe just notice how many speed limit signs are on the road and how many we actually adhere to! LOL!
B.
Family Success Coach